Sales Development Representative Cold calling US Market

About the Role

DocuFindr is a pre-submission documentation validation platform for US healthcare. Our validation

layer checks CMNs, DWOs, and prior-authorization packets at intake — before claims ever reach a

payer — so suppliers stop losing revenue to preventable denials. We are hiring outbound Sales

Development Representatives to open doors across the US market on an EST-aligned shift:

high-volume cold calling, sharp qualification, and booked 15-minute walkthroughs handed to our

Account Executives.

Title Sales Development Representative — Cold Calling (US Market)

Function Sales Development / Outbound

Shift Location Chennai, India — hybrid / remote

Schedule Full-time, Monday–Friday (US calendar), Reports to Sales Development Lead

Roles and Responsibilites

• Execute high-volume outbound cold calls (target 60–100+ dials/day) into a curated list of US healthcare accounts.

accounts.

• Navigate gatekeepers and reach the right decision-makers — billing managers, operations directors,

and revenue-cycle leaders.

• Qualify prospects against our ideal-customer profile and book 15-minute walkthroughs for Account

Executives.

• Run multi-channel cadences — pairing calls with email sequencing (Instantly) and LinkedIn touches

• Research accounts and personalize outreach using Apollo.io and LinkedIn Sales Navigator.

• Keep pipeline and activity records clean and current in HubSpot.

• Hit and beat daily activity and weekly meeting-booked targets.

• Carry the DocuFindr message with discipline: revenue-protection framing, the coordinator as the hero, and soft calls-to-action (a “15-minute walkthrough,” never a hard “book a demo”).

Must Have

• 3+ years of outbound cold calling / SDR / BDR experience — selling into the US market strongly

preferred.

• Excellent spoken English with a clear, neutral accent and strong phone presence.

• Reliable availability and energy on an EST-aligned night shift (IST).

• A proven track record of hitting call-volume and meeting-booking targets.

• Resilience and coachability — comfortable with the rejection that comes with high-volume outbound.

• Hands-on with a CRM and modern sales-engagement tooling.

Good to Have

• Exposure to US healthcare — DME/HME, home health, revenue cycle management, or medical billing.

• Familiarity with terms like CMN, DWO, prior authorization, claims, and denials.

• Experience with Apollo.io, Sales Navigator, HubSpot, Instantly, or Dripify.

• Prior B2B SaaS or health-tech selling experience.