Sales Lead

Overview

Supports in the direction of all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures. The sales lead will support the implementation of the strategic direction of their store location to achieve all objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment.

Responsibilities

• Deliver financial results: Drive financial growth by achieving sales and key KPI goals
• Assist in controlling store expenses by responsibly managing payroll, supplies, and facilities
• Coach staff to exceed individual and store goals

• Build a Dedicated And Good-natured Team: Support and maintain a positive store environment by leading and developing a quality store team
• Assist in training and development
• Actively addresses performance issues in a timely manner

• Create a culture of customer obsession that caters to the extraordinary achiever: Deliver extraordinary customer service through your store team
• Support and maintain visual merchandising standards consistent with company expectations

• Deliver Operational Consistency: Achieve all operational objectives with regards to loss prevention, health, and safety
• Support the team to ensure compliance with all company policies and procedures

Qualifications

• Candidates must be at least 16 years of age
• 2 years retail experience. Specialty and or footwear retail preferred.
• Must have the availability and the ability to work a flexible schedule to meet the demands of a retail business and retail consumer which may include nights, weekends, and holidays based on business needs.
• Retail Operations knowledge including: sales, customer service, merchandising, inventory control, store budget preparation and loss prevention.
• Proficient knowledge of computer systems and ability to navigate POS and handheld systems, Microsoft Office and other solutions.
• Excellent verbal and written communication, delegation follow-up and time management skills.
• Able to accomplish multiple tasks in a fast-paced environment
• Able to work effectively with others in a team-oriented environment and provide excellent customer service
• Ability to lift, push, and pull up to 25-50 pounds occasionally
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities.

Wage Information

State Specific Wage Information: Rate of pay dependent upon candidates\' relevant skills, experience, and location. Pay Range $18.50 - $20.50.

Benefits

Holiday pay, sick pay up to 80 hours in a plan year and employee discount.