Scheduler Team Lead for Healthcare Services

Take charge as a Scheduler Team Lead, driving efficiency within healthcare operations through advanced scheduling techniques. Lead a supportive team in a challenging environment. As the Scheduler Team Lead, you will oversee daily staffing office operations while collaborating with the Scheduling Service Centre Manager.

This role demands strong leadership, advanced administrative skills, and Workforce Management (WFM) expertise to optimize staffing solutions effectively. Key Responsibilities: • Provide support in scheduling for Unit Managers and Charge Nurses • Work together with managers to solve urgent scheduling issues • Anticipate staffing needs and facilitate communication • Ensure customer service excellence utilizing WFM tools • Mentor colleagues to create a positive work culture Requirements: • Minimum 2 years of customer service experience • 2 years in staffing services and scheduling • Demonstrated leadership experience • Proficient in Microsoft Office Suite • Experience in Call Centre and healthcare is advantageous Lead the charge in enhancing healthcare scheduling efficiency as a Scheduler Team Lead. #J-18808-Ljbffr