Security Technician

Job Title Lead Locksmith Technician Reporting Reports To: General Manager or Franchise Owner Key Areas of Responsibility The Security Technician position is an integral part of Flylock Minneapolis and is key to the growth of the company. All Security Technicians must have the ability to work well in a high-paced working environment. The individual must work well as part of the team and independently from the FlyLock owner.

The position is a hands‑on technical position geared toward an individual who has a technical mindset. Ideal candidates will have locksmithing knowledge and demonstrate the ability to learn new technical methods and techniques. Responsibilities Perform emergency work orders for commercial clients only Install, repair, and maintain commercial and residential hardware Experience with Safe and Card Access is a huge plus Install, repair, and maintain access‑control hardware Modify hardware for locks Create and maintain master key systems Residential & commercial lock re‑keying / perform pinning of locks Interpret a variety of instructions in written, diagram or schedule form Troubleshoot with a variety of variables in situations Clean, maintain, adjust, calibrate & service equipment used Read operating and maintenance instructions, and procedure manuals Write simple correspondence Effectively present information to customers & commercial clients Add, subtract, multiply, and divide in all units of measure Cut keys by code Operations Support Receive verbal instructions from Management or Clients/Customers Perform small projects as directed by Management Complete and submit paperwork accurately and on time Qualifications, Knowledge, and Skills Minimum of 2 years experience in technical hands‑on field experience in locksmithing, access control, door hardware, and other skilled trades Good relationship‑building skills with a diverse population Good verbal and communication skills Ability to manage multiple functions at the same time Good organizational skills Able to work with minimal supervision Capable of working effectively as part of a team Able to work safely on ladders Ability to drive in compliance with company vehicle policy Provide a high level of timely & accurate customer service Communicates effectively with the client to determine what services are needed Respond to general inquiries from customers/clients Physical Requirements Fluently understand, speak, and write English Push, pull, and lift at least 50 lbs Kneel, crouch and stoop Reach above and below the shoulders Use hands and fingers to grasp, twist, and pull Climb a ladder and work above ground Withstand external weather conditions year‑round Compensation $28.00 – $32.00 per hour #J-18808-Ljbffr