Senior Account Director (Patient Advocacy & Policy)

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human‑centred creativity, and AI‑driven insights, fostering a unique environment where innovation thrives and our people are impact‑obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you’re a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Job Summary

Real Chemistry is currently seeking a Senior Account Director with solid client services experience in life sciences who can lead client strategy engagements and oversee project execution across different communication platforms as well as drive new business opportunities. The role will be working as part of our Global Advocacy team, supporting patient advocacy and health policy across a range of therapy areas.

Responsibilities

• Develop and maintain strong client relationships through exceptional client relationship skills
• Identify and lead on opportunities for account growth
• Oversee the distribution of client announcements via the appropriate regulatory channels and follow up with media in a timely manner
• Develop high‑level and persuasive communications plans to meet the client’s business objectives
• Lead operational efforts and be accountable for the financial performance of engagements through close management of budgets and team members
• Ensure the quality of the account team(s) is held to the highest standard and that all client requests are handled in a strategic and timely manner
• Partner with shared service leads to run and grow integrated business (social media/digital, creative), and to develop new business opportunities
• Directly supervise account staff and promote continuous learning and development to help build a high performing culture

Required Skills & Experience

• 5+ years in client services within a healthcare agency, specialising in patient advocacy and health policy
• Extensive experience working with pharma and biotech clients
• Strong understanding of policy within the UK, European and Global markets
• Exceptional presentation skills — both verbal and written, formal and informal
• Highly organized, proactive and a solution‑oriented thinker under pressure
• Project management experience, demonstrated ability to meet deadlines, prioritize and manage detailed budgets
• Supervisory skills, with ability to manage and cultivate junior staff and effectively collaborate with vendors
• Positive, team‑oriented attitude
• Demonstrated experience developing direct reports and influence‑managing matrixed teams a must
• Exceptional organizational skills leading to flawless execution of tactical plans is required

Please note: this role requires hybrid working with 2 days per week from one of our offices – London, Manchester or Edinburgh.

Equal Opportunity Statement

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates.

Should you require accommodations throughout the interview process please let your recruiter know.