Senior Business Analyst

Reporting to the Supervisor, Strategy Architecture & Solutions Development and working as part of a project team or individually, the Senior Business Analyst’s role is to analyze and devise complex business process requirements for all IT-related business and operations systems critical to core organizational functions. This includes researching and analyzing data in support of business functions, process knowledge, and systems requirements. The Senior Business Analyst will also assist in mentoring other staff to contribute to the development of business analytics capabilities within the Information Technology Division.

The Senior Business Analyst is also responsible for project change management activities, including collaborating with other team members to develop communication and change management plans. This role proactively creates reports based on their findings, complete with recommended improvements to, or new requirements for business processes and operational procedures. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments and to assist in implementing new hardware and software systems and business processes.

The Senior Business Analyst defines and tracks key performance indicators (KPIs) to evaluate solution effectiveness as well as business value and identifies post-implementation reviews that would validate them. The Senior Business Analyst may be assigned on one or more projects as a project team member and/or a project lead, and provides coaching to other business, information and database analysts. As project lead, the Senior Business Analyst is responsible for ensuring the project team follows the established project delivery framework. #J-18808-Ljbffr