Senior Facilities Manager
JLL
Job Description
Senior Facilities Manager
Base pay range: $138,240.00/yr - $172,800.00/yr
The Senior Facilities Manager will oversee the management and operation of properties and personnel in alignment with client directives and established standards and procedures. Collaborate with the Client Facility Manager to deliver exceptional services in property operation and maintenance, encompassing customer/client relations, facility upkeep, project coordination, procurement processes, and vendor management. This role is instrumental in ensuring optimal property performance and client satisfaction through efficient resource allocation and strategic decision-making.
Responsibilities
- Provide leadership and direction for the efficient operations and maintenance of all facility electrical, mechanical, instrumentation, structural, and life safety.
- Maintain client satisfaction with delivery of facility services and support client programs. Develop and maintain a positive client relationship.
- Provide contract, JLL corporate and account compliance management and quality control with vendor partners. Meet site KPI’s and monitor SLAs to identify potential challenges and plan corrective actions.
- Partner with client to ensure overall oversight of portfolio is well maintained in a timely manner.
- Demonstrate strong collaboration and teamwork within a multidisciplinary team to drive overall account team success.
- Facilitate work order management for maintenance team and vendors.
- Enforce all company policies and safety training requirements.
- Implement and monitor hazard control and team safety practices, ensuring compliance with local codes, regulations and company policies.
- Support the client in the implementation and execution of short‑ and long‑term projects.
- Support client programs, processes and procedures that reduce operating costs and increase productivity.
- Oversee and execute the appropriate monthly, quarterly and annual on‑site inspections.
Desired Experience and Technical Skills
- Bachelor’s degree or equivalent work experience in Facilities Management with a management/technical emphasis.
- Minimum of 4 years industry experience required, either in the Life Science environment, third‑party service provider or as a consultant.
- Excellent customer, computer, managerial, verbal and written communication skills.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
General Business and Engineering
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