Senior/Lead IT Vendor Management Analyst - Remote

Senior/Lead IT Vendor Management Analyst – Remote

25 Amica Way, Lincoln, RI 02865 – Full‑time remote or hybrid onsite (Lincoln office). 37.5‑hour week. Starting annual salary ranges from $94,748 to $145,985, plus an annual variable incentive based on company performance.

Responsibilities

• Support the contracts and procurement process for technology products, including reviewing and processing agreements and supporting negotiations.
• Review IT contracts, recommend on business risks to contract owners, coordinate additional reviews such as information security.
• Maintain deadlines and communicate regularly with internal stakeholders about contractual issues and matters.
• Ensure vendor agreements are current, compliant with laws and regulations, and manage software license compliance.
• Negotiate vendor service level agreements and track contractual obligations.
• Provide support to the procurement team and business units to optimize cost‑effectiveness of negotiations and ensure compliance with vendor management policies.
• Analyze IT vendor management processes, identify improvement opportunities and recommend actionable solutions.
• Facilitate collaboration across teams and departments to complete work timely.
• Seek learning opportunities and apply emerging trends, best practices and standards.
• Take on challenging assignments, apply learnings, and foster a culture of learning and creativity.
• Identify continuous‑improvement opportunities to automate development, provisioning and release work.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree and 5+ years of experience supporting vendor management, contracts and procurement, or an equivalent combination of education and experience.
• Experience negotiating and managing large‑scale IT‑related contracts and agreements.
• Familiarity with financial and accounting concerns of software/hardware, hosting, subscription, licensing and professional services agreements.
• Strong collaborative and advisory skills.
• Strong technical foundation with demonstrated business, data and financial analysis skills.
• Ability to translate and communicate complex concepts in accessible terms.
• Experience reviewing and managing complex, financially significant IT contracts and building and preserving relationships.
• Ability to resolve difficult situations involving IT, business units and external vendors.
• Strong knowledge of vendor management practices.
• Experience interfacing with diverse and senior‑level audiences.

Total Rewards

• Medical, dental, vision, short‑ and long‑term disability, life insurance.
• Paid vacation – at least 13 days in the first 12 months; accrues monthly.
• 14 paid holidays observed.
• 6 days sick time at hire, 6 additional days at 90 days of employment.
• Generous 401(k) with company match and immediate vesting; annual 3% non‑elective employer contribution.
• Annual Success Sharing Plan – paid to eligible employees if company meets or exceeds performance goals.
• Paid parental bonding leave.
• Student loan repayment and tuition reimbursement.
• Fitness and wellness reimbursement.
• Employee community involvement opportunities.

Equal Opportunity Statement

All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law.

Compatible with the Age Discrimination in Employment Act and Workers’ Compensation Act.

Background checks will be performed as part of the hiring process.