Senior Product Analyst / Delivery Lead

About Okta

Full job description: Get to know Okta. Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box – we’re looking for lifelong learners and people who can make us better with their unique experiences.

Role Overview

As a Sr. Product Analyst – Legal Technology you will serve as a delivery lead and subject matter expert to support, maintain and administer Okta’s Legal tech stack, including Salesforce, Apttus/Conga CLM, DocuSign, Mitratech TAP, eBilling platform and other Legal Apps. With your technical expertise, you will build business applications and influence the design of features that improve the reliability of Okta’s applications and systems.

You will also define the scope of technical projects and oversee their execution.

Job Duties & Responsibilities

• Translate business requirements into technical solutions that best leverage the current legal tech stack and offer other technical solutions for consideration where necessary
• Serve as the technical leader and work with business users to map out the technical roadmap for automating complex business processes to achieve operational efficiencies
• Advise the business and articulate the benefits and risks to a solution’s feasibility and functionality as a trusted technology partner
• Lead the technical evaluation process for the Legal Technology Apps, build proof‑of‑concept (POC), and own the implementation and maintenance of the system
• Accountable for timely delivery of projects as per established project plans by working closely with the business teams
• Participate in end‑to‑end implementation planning including project management, issue management, communication, and change management
• Design and manage the execution of test plans in TestRail to ensure a quality solution is delivered
• Understand design trade‑offs between declarative, code, and third‑party tools
• Assist with data management and governance and also support reporting requirements and leverage Salesforce for data‑driven decisions
• Work within the framework of the Scrum standards to deliver business needs
• Build configurations using recommended best practices while delivering scalable high‑quality solutions to integrate Salesforce with downstream systems and e‑Billing systems with financial systems like Coupa and NetSuite
• Demonstrate a strong technical aptitude and understand both business and technical language. Develop and maintain the strategic stakeholder roadmaps – short term to 12+ months
• Drive adoption of technology and process changes

Required Education & Experience

• 4–5 years of hands‑on Conga/Conga CLM Contract Management configuration experience
• Provide hands‑on technical expertise in integrating Conga/Conga with eSignature tools like DocuSign
• 2–3 years of Conga/Conga Template configuration experience
• Overall 4+ years of SFDC Administration experience with a deep understanding of SFDC Security settings, Sharing rules, Permission Sets, etc.
• SFDC and/or Conga/Conga CLM certification highly desirable
• Experience and understanding of Boomi integration is highly desirable
• Prior experience supporting legal‑related technology projects such as CLM, eBilling, Matter Management, Export Compliance, Ethics & Compliance is preferred
• Familiar with and able to drive the Agile development and release methodologies, especially for automation of business processes, improvements/redesigns
• Ability to work across functional teams and influence ideas and execute them among various business groups
• Bachelor’s degree preferably in Engineering, Management Information Systems, or equivalent years of industry experience

Benefits

• Amazing Benefits
• Making Social Impact
• Fostering Diversity, Equity, Inclusion and Belonging at Okta

Equal Opportunity Employer

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

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