Senior Strategy Manager for Collections at BMO
Bank of Montreal
Job Description
Shape the future of collections strategy management at BMO as a Senior Manager. Focus on optimizing platforms and enhancing customer engagement through innovative solutions.
In this pivotal leadership role, you will manage the performance and strategy of customer-facing platforms, while ensuring their security and accessibility. You will drive partnerships with stakeholders and create a culture of collaboration and excellence. Your insights will help in creating clear roadmaps and tracking progress effectively.
Key Responsibilities: • Manage platform strategies and execution • Ensure compliance with service agreements and standards • Lead teams in refining product management processes • Foster stakeholder relationships for aligned vision • Implement creative solutions to enhance productivity
Requirements: • Minimum 7 years of relevant professional experience • Expertise in cybersecurity and user experience principles • Strong verbal and written communication skills • Proven ability in emotional agility and creative thinking • Familiarity with cloud computing and data analysis
Transform BMO’s collections strategy while advancing platform capabilities and enhancing team performances through your leadership. #J-18808-Ljbffr