Service Manager

Job DescriptionJob DescriptionLove your job at Texas Roadhouse! Join our family and take pride in your work! Texas Roadhouse is looking for a legendary Service Manager.

As a Service Manager, you would oversee all Front of House operations, make sure Legendary Food and Legendary Service is delivered to our guests, and manage all Front of House employees on a daily basis. If you have a passion for people and providing a legendary guest experience, apply to be a Service Manager at Texas Roadhouse today!

As a Service Manager, your responsibilities would include:

Driving sales, steps of service, and guest satisfactionIn conjunction with all Management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all timesProviding or directing all Front of House trainingManaging performance of Front of House employees, including conducting performance evaluations, coaching, and disciplineManaging liquor orders and controlling liquor costsEnforcing applicable liquor laws and Responsible Alcohol Service guidelines.Assisting with the development of all Key Hourly employees, Assistant Managers, and Hourly employees by providing daily feedback on performance during one-on-onesReviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurantCreating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff.Understanding, managing, and practicing safe food handling proceduresPOSITION QUALIFICATIONS

Competency Statement(s)

Accountability - Ability to accept responsibility and account for his/her actionsCommunication, Oral - Ability to communicate effectively with others using the spoken wordCommunication, Written - Ability to communicate in writing clearly and conciselyEthical - Ability to demonstrate, conduct, and conform to a set of values and accepted standardsHonesty / Integrity - Ability to be truthful and be seen as credible in the workplaceTime Management - Ability to utilize the available time to organize and complete work within given deadlinesWorking Under Pressure - Ability to complete assigned tasks under stressful situations

Education: High School Graduate or General Education Degree (GED)

Experience: 2 years or more as a SM or Assistant SM in a full-service restaurant concept.

Computer Skills: Word, Excel

Other Skills:

The ability to multi-taskOutgoing and personable a plusGood organizational skillsEffective communicatorInterpersonal and Supervisory skillsBenefits:

Medical plan that includes Dental and Vision InsurancePaid Vacation100% Paid Maternity LeaveShort-Term and Long-Term DisabilityPaid Sick Days401(k) Retirement PlanMany opportunities to support your communityAnnual holiday bonus