Services and Programs Officer (Identified)

Services and Programs Officer

Corrective Services NSW

Location: Dillwynia Correctional Centre

Employment type: Ongoing, Full time

Salary: $99,938 - 110,271 per annum, plus superannuation and annual leave loading

Grade: Clerk Grade 5/6

Open to: Australian Aboriginal and Torres Strait Islander people only

Join Corrective Services NSW and make a real difference supporting women in custody, their families, and communities. As a Services and Programs Officer (SAPO), you will play an important role in helping women build stronger futures, reconnect with family and community, and reduce reoffending. Working at Dillwynia Correctional Centre, you will provide culturally safe case management, program delivery, and individual support to women navigating complex personal, family, alcohol and other drug, and reintegration challenges.

Your cultural knowledge, lived experience, and understanding of Aboriginal communities will be highly valued in helping create positive outcomes for women, families, and communities.

What You’ll Do

• Support intake screening, induction, assessment, and case planning
• Deliver individual interventions and crisis support for offenders
• Facilitate accredited and approved group-based programs
• Support pre-release planning and referrals to community services
• Deliver health promotion and harm reduction initiatives
• Maintain clear and compliant case notes and reporting in OIMS
• Work closely with internal teams and external community organisations to support offender rehabilitation and reintegration

What We’re Looking For

• Passionate about supporting Aboriginal people and communities
• Culturally aware, respectful, and community-minded
• Experienced in case management, welfare support, counselling, or human services
• Confident working with people experiencing complex personal or social challenges
• Able to build strong relationships and work collaboratively
• Organised, resilient, and confident managing competing priorities

Essential Requirements

• Relevant qualifications in social work, psychology, mental health, or other human services fields and/or equivalent demonstrated experience
• Current Certificate IV in Correctional Practice (or willingness to complete within required timeframes)
• Current driver licence and willingness to travel across NSW if required
• Aboriginal and/or Torres Strait Islander persons who are culturally aware and responsive to the needs of Aboriginal people and communities

Benefits

• Ongoing stable government career
• Meaningful work that creates real impact
• Strong learning and development opportunities
• Supportive team environment
• Flexible and rewarding career pathway within Corrective Services NSW

Where a position is identified, an applicant’s race is a genuine occupational qualification under Section 14(d) of the Anti-Discrimination Act 1977.