Shift Supervisor
Old Chicago Restaurants
Job Description
Shift Supervisor To oversee the operations of the restaurant during assigned and designated periods. To ensure high standards of Speed of Service, Guest Engagement and Profitability while strictly adhering to the policies and procedures of Old Chicago Pizza + Taproom LLC. Supervise restaurant in the absence of an assistant or General Manager.
Strictly follow company Cash Handling Policies ability to monitor food and beverage quality standards. Hold team members accountable to our company standards. Communicate all team member issues/complaints to management team through manager communication log or one-on-one.
Follow and understand company policies and procedures at all times. Maintain performance standards and motivate team through positive role modeling and leadership. Required to make appropriate decisions in a fast-paced environment.
Practice responsible alcohol service standards and enforce local and state liquor laws. Practice safe food handling procedures and enforce safety procedures in restaurant. Other duties as assigned by management. 100% Walk and stand. 90% Engage Guests and coach team members. 50% Perform basic operations in back office systems: Aloha