Site Merchandising Manager, Canada

Senior Site Merchandiser

We are seeking a Senior Site Merchandiser to join our growing team. The Senior Site Merchandiser will play a critical role in executing and optimizing our regional on‑site customer journey, ensuring that content and local merchandising strategies align with brand goals and drive customer engagement and conversion. This role is responsible for managing day‑to‑day content updates, homepage refreshes, and collection landing page (CLP) curation through our CMS platform (Contentful) across six environments—web, mobile, and app in both French and English.

Success in this role means delivering an inspiring and seamless customer experience, interpreting site performance metrics to inform changes, and maximizing the effectiveness of our site merchandising strategies. The ideal candidate is a detail‑oriented and data‑driven executor, with a passion for digital retail, a deep understanding of site functionalities, and a keen eye for creative and analytical problem‑solving.

Responsibilities

• Own and manage day‑to‑day homepage updates, ensuring content is timely, accurate, and brand‑aligned
• Curate and maintain Collection Landing Pages (CLPs) to support seasonal campaigns, regional product launches, and regional marketing strategies
• Leverage CMS tools (primarily Contentful) to publish, edit, and optimize on‑site content
• Partner with cross‑functional teams (creative, marketing, merchandising, and analytics) to align site content with campaign objectives and product priorities
• Monitor and analyze site metrics (traffic, CTR, bounce rate, conversion, etc.) to identify areas of opportunity and drive continuous improvements
• Support new product launches, brand campaigns, and promotional moments through thoughtful site merchandising
• Troubleshoot content issues and conduct regular QA to ensure an optimal site experience that is also on‑brand
• Stay informed on digital merchandising trends, UX/UI best practices, and industry benchmarks

Qualifications

• 5–8 years of experience in site merchandising, eCommerce, or digital content management
• Hands‑on experience using a CMS—Contentful experience strongly preferred
• Familiarity with site performance tools such as Google Analytics, ContentSquare, or similar platforms
• Demonstrated ability to interpret data and use insights to guide merchandising decisions
• Exceptional attention to detail, organization, and time management
• Strong written and verbal communication skills
• Comfortable working cross‑functionally in a fast‑paced, agile environment

Pay Range

$110,000 — $130,000 CAD

Equal Opportunity & Hiring Integrity

Quince provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case‑by‑case basis.

Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.