Strategic Account Manager

Strategic Account Manager Are you passionate about building trusted client relationships and driving measurable business growth through strategic account management? Do you enjoy bringing together people, data, and technology to create impactful solutions for customers? As a Strategic Account Manager, you will be responsible for protecting, retaining, and growing revenue within an assigned portfolio by delivering exceptional client experiences and identifying opportunities for expansion.

You will collaborate across teams and leverage deep product knowledge to align solutions with client needs while building long-term, value-driven partnerships. Responsibilities Act as project liaison leading post-sales client service needs by partnering with sales, support, service, and product resources to ensure client success Project-manage resources, timelines, budgets, and communication related to specific client projects and events including development and execution of Statements of Work and Client Business Reviews Develop strategic account management plans for an assigned client portfolio Build key business relationships with influential individuals and high-level decision makers Develop strategies for revenue retention and expansion while creating targeted, solution-oriented presentations and proposals Maintain awareness of customer needs and industry trends to optimize market positioning Develop, execute, and manage client satisfaction and loyalty strategies Partner with Account Executives to support sales of new business and expanded solutions while managing pipeline and forecasting activity in CRM Requirements Demonstrated experience in account management and sales Strong verbal and written communication skills Strong customer service and relationship-building skills Experience with contract negotiation Strong forecasting and sales strategy development skills Understanding of corporate legal and legal operations processes and ability to quickly learn product solutions Strong interpersonal, presentation, organizational, and time management skills Ability to manage multiple priorities and work collaboratively to meet customer needs We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people.

With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. LexisNexis Legal