Tropical Smoothie Cafe - Shift Leader (OK014)

Tropical Smoothie Cafe - Shift Leader (OK014)

Starting Wage Range $10.00 - $13.00

Tropical Smoothie Café's largest franchisee is DYNE Hospitality Group. DYNE's mission is to create opportunities by leveraging our God-given gifts, believing that everyone excels at something. We are energized, excited, and love what we do.

Our success is measured by continuous growth and operational excellence. We value our team like family, provide resources for their growth, and prioritize our customers' experience. We offer competitive wages, benefits, and long-term career growth opportunities.

Full-Time/Part-Time Full-Time and/or Part-Time

Location: 1204 NW Sheridan Rd, Lawton, OK 73505

Work Week: Flexible hours are available. Able to work starting at 5:00 AM or until midnight if required, based on café hours and availability.

Our culture at DYNE Hospitality Group goes beyond a webpage or poster; it defines who we are and guides our decisions. We encourage our team to embody our core values and hold one another accountable, shaping hiring, promotions, reviews, performance, and communication.

• Invest In People
• Understand Why
• Make Smart Decisions
• Make It Happen

DYNE Hospitality Group offers competitive wages, benefits, and long-term career growth.

Job Summary

At Tropical Smoothie Café, we promote a healthier lifestyle by serving delicious food and smoothies with a touch of tropical fun. Our Team Members are essential to this mission, guided by our values: Solid Relationships, Playing to Win, Creative Spirit, and Living Better. If you are smart, have integrity, drive, and enthusiasm, you’d make a great Team Member!

Duties and Responsibilities

• Assist in inventory training, when necessary.
• Drive brand values and standards through all training and development activities.
• Assist with the coaching, training, and development of management and crew members.
• Assist with hiring & staffing needs while focusing on the critically under-staffed cafés.
• Provide support for any new software rollouts and training.
• Ensure team member training programs are executed per TSC & DYNE standards.
• Interact with crew members, customers, and vendors using DYNE’s core values.
• Delivers "Unparalleled Hospitality" to each customer that visits our café.
• Knowledgeable and proficient in each position within the café.
• Successfully completed the Cafe Basics and Certified Trainer Program.
• Ensures each station is operating to Tropical Smoothie Café’s standards.
• Trains and coaches crew members during each shift to ensure brand standards are upheld.
• Uses tools to accomplish goals, manage labor and control inventory using MyInventory.
• Performs any additional tasks necessary to run the café.

Required Skills and Abilities

• Excellent verbal and written communication skills.
• Excellent management and supervisory skills.
• Strong working knowledge of Excel and Word, and ability to learn other computer software programs.
• Strong mathematical, analytical, and problem-solving skills.
• Ability to read, understand, and follow instructions.

Physical Requirements

• Continuous standing and walking throughout the duration of each shift.
• Bending, lifting and carrying up to 30 pounds to perform duties like stocking, refilling ice, or taking out trash.
• Constant face-to-face interactions with crew members and customers.
• Safely navigate in a fast-paced café environment.
• Ability to multi-task and remain positive in sometimes stressful working conditions.
• Frequent walking, standing, bending, stooping, overhead reaching, and stretching.
• Lifting no greater than 50 pounds.

Equal Opportunity Statement

DYNE Hospitality Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, nationality, physical or mental disability, gender identity and/or expression, marital status, veteran status or other characteristics protected by law.

This position is currently accepting applications.