VP, Operations - Property Management

Job Description

Experience: VP

Salary: $185,000 - $225,000 per year

Essential Duties & Responsibilities

• Executive Portfolio Leadership: Provide strategic and operational oversight for a localized portfolio of approximately 100 buildings and 5,000 units, ensuring peak asset performance, regulatory compliance, and optimal occupancy.
• Operational Standardization & Scale: Author, refine, and enforce company policies, procedures, and standard operating procedures (SOPs) to ensure consistent operational practices, efficiency, and organizational clarity.
• Financial & Asset Optimization: Drive revenue growth, oversee capital improvement projects, direct collections infrastructure, and monitor monthly/annual property financial reporting, budgeting, and CAM reconciliations.
• Team Leadership & Architecture: Recruit, mentor, and evaluate high‑performing teams across property management, leasing, maintenance, and corporate administration to enhance coordination, accountability, and retention.
• Technology & Infrastructure Management: Oversee and optimize property management software ecosystem integrations (e.g., Yardi Voyager, PayScans, AppFolio, Rent Café, Blue Moon) to streamline workflows and improve data accuracy.
• Acquisition & Transition Oversight: Partner with the acquisitions team to manage the seamless onboarding and offboarding of newly acquired historical or value‑add properties, minimizing transition timelines.
• Legal & Compliance Oversight: Ensure absolute compliance with evolving municipal, state, and federal rental housing laws, subsidy programs, and housing authority inspections; oversee legal coordination and high‑level eviction management.

Qualifications & Experience

• Experience: Minimum of 8–10 years of progressive, senior‑level leadership experience (Vice President, COO, or Director of Property Management) specifically within real estate operations and multifamily property management.
• Portfolio Volume: Proven track record of managing an executive‑level portfolio footprint of at least 4,000+ units and 80+ distinct buildings/properties.
• Tech‑Savvy Leadership: Deep expertise in industry‑standard platforms, specifically Yardi Voyager, AppFolio, Rent Maximizer, RUBS, and Rent Café, with a track record of driving system migrations or upgrades.
• Licensing: Valid California Real Estate Salesperson or Broker license is highly preferred.
• Education: Bachelor’s degree in Business Administration, Real Estate, Finance, or a related field; Master’s degree or advanced industry designations (CPM, CAPS) a plus.

Key Competencies

• Exceptional leadership, mentorship, and team‑building capabilities.
• Strong financial acumen with deep experience in P&L management, budgeting, and revenue recovery.
• Expert‑level knowledge of California landlord‑tenant laws, rent control regulations, and housing compliance.
• Outstanding communication and stakeholder‑management skills.

Company Overview

Our company is a premier, high‑growth real estate investment and property management firm based in Los Angeles, California. We specialize in the acquisition, renovation, and management of multifamily and commercial real estate assets. As we continue to increase our footprint, we are seeking an elite operational leader to optimize our portfolio, elevate our strategic infrastructure, and drive organizational excellence.

Position Summary

The Vice President / Chief Operating Officer (COO) will serve as a critical executive leader, reporting directly to the President & CEO. This individual will oversee all facets of real estate operations, property management, and corporate infrastructure. The ideal candidate is a seasoned real estate executive with proven experience managing substantial, high‑density urban portfolios.

You will be directly responsible for standardizing standard operating procedures (SOPs), driving financial performance, managing large cross‑functional teams, and executing scaling strategies across a portfolio of roughly 100 buildings and 5,000 units.

Benefits

• Full‑time position
• Full benefits
• Competitive base salary
• Bonus