Workforce Systems & Data Officer
Mercy Aged and Community Care Ltd
Job Description
Job Description
\n
Employment Type: Fixed Term Hours: 38 hours per week Salary: $116,000 plus superannuation Location: Mercy Corporate Office – Richmond/Hybrid Contact: Loretta Wood – Manager, Workforce Systems - [email protected]
\nWhere there’s life, there’s Mercy. Where there’s care, there’s You. Through the battles and the breakthroughs, we’re there.
Where will you be? For over a century, our incredible teams have provided care for people at every stage of life. Across our aged care homes, hospitals and research facilities, and across numerous cities and towns, we’re on a journey to keep growing our impact for the next hundred years.
\nAs a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere. At Mercy Health, it’s all about taking what we have and making it better.
To do that, we need you. Join us at Mercy Health, and help our teams deliver even greater outcomes.
About the opportunity\nMercy Health, you’ll become part of a proud history built on over 100 years of expertise, skill and care. As the Workforce Systems and Data Officer, you'll use your expertise in workforce systems, data integrity, award interpretation, and system optimisation to support accurate workforce processes, drive continuous improvement, and help ensure employees are paid correctly and on time.
\nManage and optimise workforce systems and employee data.
\nConfigure rostering, time & attendance, and award interpretation rules.
\nSupport system integrations, upgrades, testing, and enhancements.
\nInvestigate and resolve workforce system and payroll issues.
\nPerform data reconciliations and maintain data integrity.
\nCollaborate with Payroll, HR, IT, and vendors to drive continuous improvement.
What you’ll bring\nIt takes a special kind of person to work in healthcare or community services. If you are genuinely interested in helping others, then you’ll find you can build something here and find your place in a team of 10,000 hearts.
\nTo thrive in this role, you will have:
\n- \n
- Demonstrated experience working with workforce management systems, including awards, Enterprise Bargaining Agreements (EBAs), and industrial instruments. \n
- Strong technical capability in workforce and rostering systems, with experience in RosterOn, Optima, Workday, and system integrations highly regarded. \n
- Advanced Microsoft Excel and Microsoft Office Suite skills, with the ability to analyse data, generate reports, and support business decision-making. \n
- Proven customer service and stakeholder management skills, with the ability to respond to queries and communicate complex information clearly and professionally. \n
- Well-developed analytical, problem-solving, and continuous improvement skills, including experience supporting or implementing workforce system enhancements. \n
- Highly organised and detail-oriented, with strong time management, professionalism, confidentiality, and the ability to work independently in a fast-paced environment while maintaining compliance with payroll legislation and regulatory requirements. \n
You will also be required to provide evidence of, or in the process of obtaining:
\nA current Police Record Check
\nWe acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.
\nWe extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.
\nThe team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support.
\nWe’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).
\nMercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.
\nMercy Health Australia is renowned for its unwavering commitment to providing compassionate and patient-centered health services and aged care services.
\nIf you're value and display empathy, integrity, and are seeking the opportunity to make a real difference, we invite you to join us!
\nMercy Health is made up of 10,000 people who provide acute and subacute hospital care, aged care, mental health programs, maternity and specialist women’s health services, early parenting services, home care services and health worker training and development.
\nMercy Health employs people from many cultures and backgrounds who, irrespective of their beliefs, share a common bond to care for those in need.
\nWe look forward to welcoming you to your journey with Mercy Health.
\n #J-18808-Ljbffr