Associate Director

• Sales Leadership Own new logo acquisition and revenue growth across target sectors (e.g., Technology, Engineering, Healthcare, Finance, Light Industrial) SI Tier 1 Vendors Majorly Build and execute the go-to-market (GTM), territory plans, and enterprise pursuit strategies. Lead pipeline management, pricing strategy (markups, bill/pay rates, GM%), and contract negotiations (MSA/SOW). Establish demand generation: ABM, outbound cadences, partner ecosystem (MSP/VMS), events, and thought leadership. Forecast accurately; drive CRM discipline; ensure predictable quarterly performance.2) Account Management Leadership Expand revenue within strategic accounts; grow programs across locations, skill families, and labor categories. Strengthen MSP/VMS relationships; improve scorecards, SLAs, and tier positioning. Implement QBR/MBR governance, executive sponsor alignment, and expansion charters. Drive client satisfaction (NPS/CSAT) and renewal strategies; mitigate churn through proactive risk management. Ensure compliance with client policies (onboarding, background checks, E-Verify, DE&I, security, supplier diversity).3) Delivery (Recruiting) Management Leadership Architect scalable recruiting operations: sourcing COEs, delivery pods, recruitment marketing, and talent communities. Optimize cycle times (submittal, interview-to-offer), fill ratios, and quality-of-hire through data-driven process excellence. Deploy workforce planning, bench management, redeployment, and referral engines. Standardize tools and workflows (ATS/CRM, VMS integrations, analytics dashboards). Ensure adherence to US compliance (I-9/E-Verify via client processes), payrolling, timesheets, and onboarding SOPs.

Leadership & Culture Hire, coach, and retain high-performing leaders; create a culture of accountability and recognition. Promote ethical selling, compliance-first operations, and DE&I commitments. Lead change management across systems, processes, and cross-functional teams (Finance, HR, Legal, IT).

Required Qualifications 12-18+ years in US staffing with 5+ years in P&L or multi-functional leadership (Sales/AM/Delivery). Deep experience with SI or Imp Partners and Tier 1 Vendors. Demonstrated success in enterprise pursuits, pricing models, and commercial constructs (MSA/SOW).

Strong command of ATS/CRM, recruiting operations, and analytics. Proven ability to lead distributed teams across India/US time zones. Excellent executive communication; negotiation and stakeholder management skills.

Education: Any Graduate

Preferred Experience Multi-vertical exposure (IT, Engineering, Healthcare, Finance, Light Industrial). Building centres of excellence (sourcing, delivery pods, talent marketing). Data/BI proficiency (pipeline, margin, productivity dashboards). Prior experience improving MSP/VMS scorecard tiers and supplier performance.

Core Competencies Commercial Acumen: Pricing, GM%, margin optimization, contract constructs. Operational Excellence: SLA governance, process standardization, lean recruiting. Strategic Execution: GTM, segmentation, pursuit planning, playbook creation.

People Leadership: Coaching, succession, performance culture, retention. Client-Centricity: Executive presence, consultative engagement, outcomes focus. Data-Driven: Forecasting accuracy, KPI stewardship, decision-making via analytics.

Success Metrics (KPIs) Revenue & Profit: YoY growth, GM% Sales Health: Qualified pipeline coverage ( 3 ), cycle time, ASP by role/family. Delivery Efficiency: Submittals-to-interview ratio, time-to-fill, fill ratio, redeployment rate. Account Health: Renewal rate, CSAT/NPS, expansion revenue, MSP/VMS scorecards.

Quality & Compliance: Offer acceptance %, first-90-day retention, audit pass rate, SLA adherence. People Metrics: Attrition %, productivity per recruiter/seller, internal mobility.