Bilingual Executive Assistant

Role DescriptionThis role supports both business operations and personal logistics for the VP of Operations in a fast-moving, international environment. You’ll work independently, manage priorities, and act as a key communication bridge across English and Mandarin.

This is a contract remote-first position with occasional in-person support required (typically no more than once per week when in-country). The position is task- and outcome-based rather than schedule-based, with 1-3 hours of overlap during standard working hours.

The assistant is expected to:

Check and respond to messages multiple times per dayComplete tasks within agreed timelinesBe available for occasional time-sensitive requestsCoordinate availability for scheduled calls or in-person support when required

Key ResponsabilitiesTriage high-volume inbox communications by drafting responses, escalating priority items, and summarizing non-actionable emails into concise, decision-ready updatesResearch, vet, and communicate with Suppliers (Mandarin + Bahasa)Translate written and verbal communication (Bahasa/Mandarin ⇄ English) with accuracy and business contextCoordinate scheduling, travel, and day-to-day logisticsHandle personal support tasks (housing search, bookings, errands, local coordination)Provide occasional in-person support in Surabaya or surrounding local areas when required

RequirementsFluent in English and Mandarin Chinese (professional/business level required)Proven experience supporting executives, business owners, or international teamsStrong written communication—able to draft concise, professional emails without supervisionHighly organized, detail-oriented, and proactiveComfortable working independently and solving problems without step-by-step directionBased in Surabaya or nearby areas (Kediri/Nganjuk preferred)

Plus: Cantonese or experience working with Chinese suppliers/manufacturers

Compensation & Structure10million - 17million IDR/month (based on experience and language proficiency)Transportation reimbursed for business-related travel (Grab/taxi/train)Meals covered during in-person work daysFlexible hours with defined standardized response windowsLong-term Contractor Opportunity

How to Apply

Please include:

CV/ResumeA brief introduction (in English)A short email sample (professional tone, business context)Details of Mandarin proficiency and experience using it in a work setting