Business Analyst

Overview Global Payments enables millions of people to move money between buyers and sellers through payments solutions for credit, debit, prepaid and merchant services. Our team supports more than 3 million companies, 1,300 financial institutions and 600 million cardholders worldwide, delivering best‑in‑class payment technology and software solutions. As a Business Analyst, you will bridge business needs with scalable technical solutions that drive performance, efficiency and growth.

Responsibilities Drive the analysis and definition of business requirements, transforming complex challenges into clear, scalable solutions that deliver measurable value. Build trusted partnerships with business stakeholders to gain deep insight into goals and influence outcomes that improve operational performance. Shape system designs and business specifications to enable successful development, implementation and long‑term adoption.

Lead discussions that align business needs, technical capabilities and project objectives, creating clarity and momentum across teams. Identify opportunities to improve processes, system functionality and user experiences while balancing priorities and feasibility. Evaluate business and system impacts to ensure changes support strategic objectives and deliver expected results.

Drive testing, implementation and deployment activities by defining outcomes, validating functionality and resolving issues before launch. Create and maintain high‑quality business and system documentation to strengthen knowledge sharing, compliance and operational continuity. Qualifications Bachelor’s degree in Computer Science, MIS, Business or related field, or equivalent combination of education and experience. 4+ years of experience partnering with business stakeholders and end users to define requirements and deliver technology solutions.

Proven ability to analyze business challenges, evaluate solutions and translate requirements into clear business and system specifications. Strong communication and facilitation skills with the ability to influence across cross‑functional teams. Experience creating process flows, business requirements, functional specifications and implementation documentation.

Proficiency with Microsoft Word, Excel, PowerPoint and Visio, including business process mapping and workflow design. Knowledge of scripting languages and data structures; familiarity with UML and business analysis methodologies. Experience supporting system implementations, testing, releases and post‑production issue resolution.

Working toward or holding a CBAP certification is a plus; experience in payments, financial services or payment card industry environments is beneficial. Ability to collaborate with both technical and business teams to deliver complex system enhancements and business transformation initiatives. About the team Our inclusive and global teams win together every day.

We are committed to learning, growth and dynamic opportunities that go beyond borders. We encourage curiosity and innovation to deliver impact. Equal opportunity and accommodations Global Payments is an equal opportunity employer.

We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information, or any other basis protected by law. If you require reasonable accommodations in applying for employment or during the interview process, please contact [email protected]. #J-18808-Ljbffr