Claims Assistance at Intact Insurance
Intact Financial Corporation
Job Description
Contribute to Intact's mission by joining as a Claims Assistant I, focusing on client support in the insurance claims process. Engage with customers and assist with their auto and home claims efficiently. As an essential team member, you will support claims experts through various administrative tasks, client communications, and coordination efforts with stakeholders.
Your role will require a customer-focused approach along with the ability to handle computerized systems efficiently. Key Responsibilities: • Assist with the processing of insurance claims • Communicate with clients to gather necessary information • Coordinate activities with suppliers and service partners • Carry out administrative responsibilities like data entry • Adhere to established service standards and processes Requirements: • Secondary education or equivalent experience; business background preferred • One year of customer service or administrative experience • Proficiency in navigating multiple software applications • Excellent communication and detail-oriented skills • Flexibility in adapting to operational changes Drive customer satisfaction and operational excellence at Intact with your supportive role. #J-18808-Ljbffr