Consulting Services Account Specialist
Segment (Twilio)
Job Description
Job Summary
The Red Hat Consulting team is looking for an experienced sales professional to join us as a Territory Services Sales Manager in Brasília, Brazil. The Consulting Services Account Specialist exercises sound judgment and works independently with minimal instruction to lead services sales efforts in their assigned accounts. The role develops solutions aligned to customer outcomes, coordinates with delivery and sales teams, and resolves moderately complex service sales issues within their scope of responsibility.
In this role, you will lead sales activities for our business, covering a broad range of IT infrastructure solutions and technologies, from mission‑critical operating system and virtualization environments, to advanced middleware, cloud, and Platform‑as‑a‑Service (PaaS) propositions. You'll be responsible for managing sales, customer satisfaction, and partner engagement for a set of accounts within their assigned territory. As a Territory Services Sales Manager, you will develop and maintain relationships with channel partners and key accounts, working to sell RedHat's offerings and services under a partnership agreement.
Responsibilities
- Grow your territory through the development of internal business partnerships with the Field Sales team and alliance and partner programs
- Accurately and consistently provide revenue and booking forecasts for your territory
- Design and implement effective, high‑impact technical and business solutions for RedHat's customers
- Manage revenue and booking goals across all practices; meet margin and use targets
- Ensure successful delivery of all projects
- Sell RedHat's solutions using customer business requirements to create unique technical offerings
- Coordinate customer managers who manage consultants, fostering a culture of collaboration within your team
- Sell and manage complex, multi‑product solutions using the Scaled Agile Framework (SAFe) methodologies
- Grow your revenue base on a quarterly basis
- Manage escalations without supervision
- Assist with negotiating RedHat’s master services agreements and statements of work (SoWs) with the customers and RedHat’s Legal team
Qualifications
- 5+ years of experience with internal or external sales
- Knowledge of technical or business consulting practices
- Project delivery experience
- Solid leadership skills
- Experience adhering to agile methodologies within project teams
- Knowledge of application development or cloud solutions creation and delivery
- Experience with and ability to speak at public conferences and meetups
- Availability to travel
Equal Opportunity Policy (EEO)
RedHat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. RedHat supports individuals with disabilities and provides reasonable accommodations to job applicants.
RedHat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between RedHat and the recruitment agency or party requesting payment of a fee.
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