Customer service representative

Job Description

Get ready to Own Service Excellence as a Customer Service Representative at Nutreco. As global leaders in animal nutrition and aquafeed, our shared purpose of Feeding the Future is making a positive global impact for generations to come.

What You’ll Do

Help support smooth and efficient customer operations across our commercial and supply chain processes, managing customer orders, providing first‑line support, and maintaining accurate customer and product data. Handle customer questions, resolve issues, coordinate with internal teams, support contract renewals, and ensure all order‑related activities are processed accurately and on time.

Who We’re Looking For

We’re looking for someone who is responsible, proactive, and ready to Own this role. One who is confident, service‑oriented, and skilled at building strong relationships with customers and colleagues. You excel at communication, remain calm under pressure, and ensure accuracy even in a dynamic environment.

You’ll also need:

• Experience in customer service, sales support, logistics coordination, or order management
• Strong communication and problem‑solving skills
• Experience working with ERP/CRM systems
• Ability to manage multiple tasks while maintaining attention to detail
• Comfort working in a matrixed environment with multiple internal stakeholders

What You’ll Receive

As part of Nutreco, you’ll be a member of the SHV family, a diverse group of companies with a global footprint, granting access to a wide network of expertise and international career paths. You’ll also benefit from the backing of one of the world’s largest privately owned businesses, known for its stability and long‑term focus.

In addition, you’ll receive:

• A competitive salary package
• Generous pension scheme
• 26 vacation days
• Opportunities for continuous learning and professional development within Nutreco and the broader SHV group
• Support to thrive within our inclusive, international culture and dynamic environment

We can offer you a rewarding career with real meaning and purpose—where you’ll feel proud of the impactful role you perform every day and the part you play in Feeding the Future.

If you’re interested in joining us, get ready to Own your progress, your potential, and your career.

We aim to review all applications within five business days and will get back to you as soon as possible.