Customer Support Specialist-Spanish & English

The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in all the world’s major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts. It expresses a precise vision down to the most minute detail: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values his clothes. We are hiring a Client Advisor full time (40hr) for our Emporio Armani Barcelona in C. As a Client Advisor, you will act as a true Brand Ambassador, delivering an exceptional and personalized client experience while driving sales and building long-term relationships. With strong product knowledge and storytelling skills, you will inspire clients and promote the Brand’s values.

Deliver outstanding customer service before, during, and after the sale Build and maintain long-term client relationships and manage CRM activities Maintain high store standards and support visual merchandising

Support operational tasks (stock, replenishment, transfers, inventory) Collaborate with the team and actively participate in trainings and briefings Fluent in English and Spanish

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