Customer Support Team Leader

We are looking for an experienced Voice Team Leader to manage and motivate a team of customer service agents. The ideal candidate should have strong leadership skills, experience in team handling, and the ability to drive performance and customer satisfaction. Responsibilities: Manage and support a team of voice agents.

Monitor team performance and achieve targets. Conduct coaching and feedback sessions. Handle customer escalations and ensure service quality.

Prepare performance reports and maintain team productivity. Requirements: Minimum 1 year of experience as a Team Leader. Strong communication and leadership skills.

Ability to work in a target-driven environment. Good knowledge of MS Office and reporting. Interested candidates can apply by sharing their updated resume.

Pay: ₹32,000.00 - ₹40,000.00 per month Benefits: Flexible schedule Provident Fund Work Location: In person