Digital CRM Specialist

LeasingTeam Professional supports Polish and global enterprises in sourcing key talent and in human resources management. The Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsourcing. It successfully completes recruitment projects by applying a trademark ASSET® methodology that structures recruiter activities and boosts their effectiveness. We have offices in Warsaw, Katowice, Gdansk and Wroclaw. Professional is part of LeasingTeam Group - Poland"s largest group of exclusively Polish-owned personnel consultancy companies that for the past 21 years has been effectively linking candidates with employers and providing them with a comprehensive range of HR services.

For one of our Clients - a global organization - we are looking for a Digital Marketing Expert who will be responsible for end-to-end execution of CRM campaigns across international markets.

This role is ideal for someone who thrives in an operational environment but also wants to have a real impact on shaping global eCRM processes.

This position is a key part of building a global eCRM center of excellence. You will be responsible for executing CRM campaigns end-to-end and collaborating with both local market teams and global stakeholders. Initially, the role will support the Italian market, with further expansion to additional markets as the global structure scales.

Job description:

• End-to-end execution of CRM campaigns and lifecycle communications
• Translating marketing briefs into executable workflows in Marketing Automation platforms
• Building activation-ready audience segments in CDP based on the global data model
• Designing, configuring, and optimizing CRM workflows
• Creating, deploying, and testing personalized HTML email campaigns
• Leading the full QA process (technical validation, rendering, segmentation, links, send-out readiness)
• Collaborating with global (HQ), local marketing, data, and tech teams
• Monitoring campaign performance and identifying optimization opportunities
• Ensuring adherence to execution standards (naming conventions, governance, processes)
• Contributing to the development and scaling of global eCRM processes

Expectations:

• 2–3 years of experience in CRM / eCRM / Marketing Automation
• Hands-on experience with CDP and Marketing Automation tools
• Strong command of English (spoken and written)
• Solid HTML skills (email creation and editing)
• Understanding of CRM data models and segmentation logic
• Experience working in multi-market / multi-stakeholder environments
• Ability to manage multiple projects under time pressure
• Strong communication and stakeholder management skills
• Nice to have: experience with Adobe Campaign Classic v8 and knowledge of Treasure Data (CDP)

Offer:

• Private medical care 
• Life insurance
• Pension and savings programs 
• Multisport card co-financing
• Employee share purchase program
• Flexible working hours (start between 8:00–10:00)
• Hybrid working model
• Opportunity to grow in a multinational environment
• Participation in building global eCRM structures
• Location: Warsaw - Wola
• Employment type: Permanent contract (directly with the client)
• Salary: 10,500 – 15,000 PLN gross/month + 10% annual bonus
• Planned start: June / July