Front Desk Operations Associate HUSA Client

Industry: Hospitality / Co-working & Hostel OperationsSalary: 8 12 million VND/month + Commission (negotiable)Reports to: Hiring ManagerJob Responsibilities: Greet and assist guests, ensuring an excellent customer experience. Manage daily front desk and operational tasks efficiently. Handle guest feedback and conflict resolution.

Organize member gatherings for co-working spaces. Support administrative duties (mail, bookings, reports). Collaborate with Finance for OTA reconciliation and reporting.

Cross-train in other departments (housekeeping, laundry, etc.). Support onboarding/training for new staff. Skills & Experience: Fluent English (Mandarin/Japanese is an advantage). 2 years of leadership or customer service experience.

Detail-oriented, self-motivated, and proactive. Experience managing teams or achieving sales targets.