Head of Change

Head of Change - ERP TransformationLocation: Scunthorpe/HybridSalary: Circa £85kVacancy Type: FTC 12-24 months with potential to extendBenjamin Edwards are recruiting for an experienced Head of Change to lead a high-profile, business-wide transformation programme, with a core focus on the delivery of a multi-year ERP implementation. This is a full-time, dedicated contract role, starting immediately, offering hybrid/flexible working. As Head of Change, you will play a critical leadership role in shaping how the organisation adopts new systems, processes, and ways of working.

You will lead the organisational, people, and process transformation required to successfully deliver a major ERP programme. You will ensure teams across the business are fully supported, engaged, and enabled through structured change management, communication, and training strategies. This role will also drive early "quick win" initiatives to build momentum and embed a positive change mindset from the outset.The role of Head of Change - ERP TransformationLead and deliver the overall change strategy, including communication, engagement, and training programmesTranslate business and system requirements into a clear future-state vision for processes and systemsDrive and implement quick win improvements to accelerate early adoption and engagementLead ERP tendering activities, including supplier engagement, evaluation, due diligence, and recommendationFacilitate "as-is" and "to-be" process workshops in collaboration with business stakeholdersDrive adoption of new behaviours and processes across multiple sites and functionsDesign and deliver tailored training programmes across diverse operational environmentsEstablish and lead a network of Change Champions to support communication and feedback loopsManage resistance, build advocacy, and ensure leadership alignment throughout the programmeOversee readiness activities including pilots, rollout, and post-implementation embeddingSupport business teams through transition, ensuring minimal disruptionAct as the primary point of contact for all change-related aspects of the ERP programmeThe ideal candidate for the role of Head of Change - ERP TransformationProven track record leading large-scale change and transformation programmesExperience within retail, hospitality, supply chain, or fast-paced operational environmentsStrong expertise in process mapping and optimisationA background in Lean / Six Sigma or continuous improvement, experience with ERP or EPOS environments and complex transaction systems, and experience building and leading Change Champion networks are desirableChange Management certifications (e.g., PROSCI, APMG) are desirableTo ApplyIf you feel you are a suitable candidate and would like to work for Benjamin Edwards, please do not hesitate to apply.Applicants must reside within reasonable commuting distance to facilitate weekly on-site attendance.