Hiring freshers for customer service voice- Kolkata

Hiring freshers and experience for Customer Support Representative at Kolkata, Salary flat 3LPA

Only Kolkata candidates can apply. 

Responsibilities:

Handling incoming calls and responding to customer emails

Resolving customer complaints and issues

Assisting customers with product information and placing orders

Identifying and escalating issues to supervisors

Providing exceptional customer service and support

Requirements

Undergraduate or Graduates can apply

and MBA are not eligible

Excellent communication skills in English

Ability to work in different time zones and flexible with shifts

Familiarity with customer service principles and practices

Shift: US Shift (evening & night shift)
Week Off: 2 days rotational week off. 5 Days working

Benefits

Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist. Transport facility will be provided.