HR Manager, Lifecycle Time & Attendance - APAC

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future‑focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best‑in‑class HR platform.

What this job can offer you

We are looking for a Manager, Time & Attendance to own the planning, implementation, and service delivery for the Lifecycle Time & Attendance team. Reporting to the Senior Manager of Lifecycle Operations Time & Attendance, this role allows you to navigate and advise on the intricate paths of global employment with unmatched speed, expertise, and precision.

What you bring

• Management & Coaching: You have hands‑on people management experience with a strong coaching mindset, specifically leading distributed, international teams.
• International HR Ops: You have a proven track record of experience in HR Operations across multiple countries.
• T&A & Compliance Expertise: You possess deep knowledge of Time & Attendance matters, associated wage/hour laws, complex policy exceptions, and disciplinary processes in various jurisdictions.
• Jurisdictional Focus: You have a deep knowledge of complex T&A case resolution, wage/hour compliance, and managing policy discrepancies under labor law in APAC countries.
• Environment: Experience working in a fast‑paced, international, scale‑up environment.
• Service & Drive: Passionate about accomplishing goals, you are comfortable working in a service level environment (SLAs/KPIs), with an emphasis on continuous improvement and customer satisfaction.
• Technical Acumen: You’re tech‑savvy and have experience working with a variety of digital tools, with an eye toward process optimization and automation.
• Language: You write and speak fluent English.
• Data Integrity: You can safely manage and maintain employee data and confidential information, adhering to established protocols while ensuring utmost professionalism and discretion in high‑stakes T&A cases.
• Desired Skills (A Plus): Startup, remote working experience and other languages besides English.

Key Responsibilities

• People & Team Leadership: Guide, coach, and develop direct reports to build a high‑performing T&A team.
• Culture: Foster a positive team culture across international borders in a remote, asynchronous environment that encourages excellence and innovation.
• Performance Management: Lead performance management by overseeing bi‑annual evaluations and aligning individual and team goals with business objectives.
• Team Growth: Drive recruitment, training, mentoring, and supervision of the regional team to support their professional growth.
• Complex Case Resolution (ER Scope): Serve as a subject matter expert and the final escalation point on all high‑risk Time & Attendance related topics.
• Cross‑Functional Partnership: Partner across domains—including Operations, Product, Engineering, Legal, and Employee Relations—to enhance T&A processes, workflows, and standard operating procedures.
• Process Optimization: Improve and optimize the Lifecycle T&A team's processes, existing workflows and tools, including identifying opportunities for automation.
• Service Delivery: Ensure efficient, compliant delivery of Time & Attendance services while meeting KPIs and SLAs.
• Risk Mitigation: Safely manage and maintain employee data and confidential information, and advise on best practices to handle sensitive T&A records and investigations with discretion.
• Strategic Resolution: Resolve escalated T&A issues through detailed analysis, including advising on or conducting internal investigations into serious attendance or timekeeping discrepancies.
• AI Enablement: Champion the responsible adoption of AI‑assisted tools within the T&A team — identifying opportunities, running pilots, establishing guardrails, and scaling what works.

Practicals

• You'll report to: Senior Manager Lifecycle: Time & Attendance
• Team: Lifecycle Operations - Time & Attendance
• Location: We welcome all applicants but prioritize those from APAC.
• Start date: As soon as possible

Benefits

• Work from anywhere
• Flexible paid time off
• Flexible working hours (async)
• 16 weeks paid parental leave
• Mental health support services
• Stock options
• Learning budget
• Home office budget & IT equipment
• Budget for local in‑person social events or co‑working spaces

Salary Range

The annual salary range for this full‑time position is $48,850 – $109,900 USD.

Equal Employment Opportunity

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under‑represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask and encourage anybody who needs an accommodation to request one from their recruiter.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences.