ICSR Operational Lead

We prioritize diversity, equity, and inclusion by creating an equal opportunities workplace and a human‑centric environment where people of all cultural backgrounds, genders and ages can contribute and grow.

To succeed we must work together with a human first approach. Why? because our people are our greatest strength leading to our continued success on improving the lives of those around us.

Job Description

• Resolves assignments from Board, President, SDMD Head and Director of ICSR
• Line Manages assigned Team Leads and supports their teams
• Ensures effective Line Management in assigned teams (up to 15 direct reports/line manager)
• Reviews project resourcing and ensures proactive assignment to avoid/minimize backlogs
• Supports Business Development and Proposals with any existing and new opportunities
• Supports Team leads with deviation management
• Reviews and approves all minor and major CAPAs from the ICSR Management Unit
• Supports other departments, as agreed with Director of ICSR
• Works independently, with support from Director of ICSR
• Supporting the RA & PV Network Department as needed, including acting as the LCPPV (LocalContact Person for Pharmacovigilance) for the specified country and taking on the role of PRLS (Person Responsible for Local Screening) for the designated language, as agreed with the line manager

Qualifications

• Life science graduate, pharmacy, nursing, other healthcare related qualification or experience in pharmacovigilance
• Strong experience in pharmacovigilance
• Excellent communication (written and verbal) skills
• Excellent organization skills, including attention to details and multitasking
• Excellent management skills, including delegation skills, time and issue management
• Technical skills

Benefits

• Training and career development opportunities internally
• Strong emphasis on personal and professional growth
• Friendly, supportive working environment
• Opportunity to work with colleagues based all over the world, with English as the company language