Industrial Technical Support Specialist

Become a Technical Support Specialist with Beckhoff Automation in Cambridge, Ontario, focusing on industrial automation support. Collaborate with customers and engineering teams to solve technical challenges effectively.

At Beckhoff Automation Canada, we are looking for a Technical Support Specialist who thrives on problem solving within the industrial automation space. This role offers both recent graduates and early-career engineers the chance to deepen their expertise in technologies like TwinCAT 3 and EtherCAT. You will directly assist customers, contributing to the effectiveness of automation systems.

Key Responsibilities: • Serve as the front-line support for customer inquiries • Troubleshoot and diagnose issues with automation hardware and software • Offer assistance via email, phone, and Microsoft Teams • Help customers develop technical quotations for their needs • Work closely with various internal teams for effective solutions

Requirements: • Bachelor’s degree in Engineering or relevant diploma • Knowledge of industrial automation and motion control • Proficient analytical and troubleshooting abilities • Strong interest in learning about new technologies • Clear communication skills to convey technical information

Enhance your technical abilities and customer engagement at Beckhoff Automation. #J-18808-Ljbffr