Technical Support Specialist at Beckhoff
Beckhoff Automation GmbH
Job Description
Join Beckhoff Automation as a Technical Support Specialist in Cambridge, Ontario, and use your analytical skills in a challenging technical environment. Deliver outstanding support while troubleshooting modern automation technologies.
In this vital role, you will work closely with customers, application engineers, and sales teams to provide exceptional service and resolve technical inquiries. Your responsibilities will include using Beckhoff’s hardware and software to troubleshoot systems, assisting in selecting automation components, and managing support requests. This position is perfect for recent graduates or early-career engineers looking to gain a solid foundation in industrial automation.
Key Responsibilities: • Serve as the first point of contact for customer inquiries • Troubleshoot automation systems with Beckhoff technologies • Collaborate with internal teams to resolve issues • Assist in creating technical quotations for customers • Manage incoming support requests and documentation
Requirements: • Bachelor’s degree in Engineering, Automation or related field • Understanding of industrial automation technologies • Strong troubleshooting and analytical skills • Enthusiasm for learning and adapting to new technologies • Ability to communicate technical concepts clearly
Support Beckhoff Automation by showcasing your technical expertise while growing your career in industrial technology. #J-18808-Ljbffr