Internal Sales Executive

Internal Sales ExecutiveHeanor, Derbyshire£30,000 per annumPermanent, full-timeHybrid Working (4 days office-based / 1 day from home following training)Macildowie are working exclusively with this client based in Heanor, Derbyshire, to recruit an Internal Sales Executive for a growing manufacturing and distribution business. This is an exciting opportunity to join a well-established organisation that continues to invest heavily in its people, products and future growth plans.This role offers a blend of account management, customer service, and internal sales, making it ideal for someone who enjoys building relationships, identifying opportunities and delivering a first-class customer experience. You'll be joining a close-knit team with excellent levels of staff retention, a supportive management structure and genuine opportunities to develop your career over time.The RoleAs an Internal Sales Executive, you'll play a key role in supporting existing customers while proactively identifying opportunities to grow revenue across the customer base.

Working closely with internal departments, you'll ensure orders are processed efficiently, quotations are followed up and customers receive an exceptional service throughout their journey.About YouWe're looking for someone who combines excellent account management or customer service skills with commercial awareness and confidence on the telephone.Key ResponsibilitiesProcess customer orders, enquiries and quotations accurately and efficientlyProactively follow up quotations and sales opportunities to maximise conversionsDevelop strong relationships with existing customers and key accountsIdentify opportunities to upsell and cross-sell products and servicesManage customer enquiries and resolve issues effectivelyMaintain accurate CRM records and sales pipeline informationMonitor customer activity and identify opportunities for growthWork collaboratively with production, procurement, warehouse and finance teamsSupport continuous improvement initiatives and process enhancementsYou'll ideally haveExperience within an office-based sales support, account management, customer service, or internal sales roleConfidence building relationships and securing orders over the phoneStrong organisational and administration skillsA proactive and commercially minded approachExcellent communication and relationship-building abilitiesGood attention to detail and problem-solving skillsExperience using CRM systems would be advantageousCompetent Microsoft Office skills, particularly Excel and WordWhat You'll ReceiveAnnual company bonus schemeOngoing training, development, and progression opportunitiesSupportive, low-micromanagement culture with genuine autonomyHybrid working arrangementMedicash healthcare planEmployee Assistance Programme (EAP)Free onsite parkingCompany pension schemeThis is an excellent opportunity for someone looking to join a stable business with a strong culture, long-serving employees and the opportunity to make a real impact within a growing commercial team.