Lead Business Systems Analyst

About Arch:
Arch Capital Group Ltd. (Arch) is a leading global insurer with operations in more than a dozen countries. We write insurance, reinsurance and mortgage insurance on a worldwide basis, and our customers value us as an innovative partner and dependable risk manager with decades of fresh ideas and solid results. Part of the S&P 500, Arch has the size and capital position to remain a market-leading specialty insurer.

Lead Business Analyst (Guide Wire)

Location: Hyderabad.

Job Type: Full-Time.

Experience: 8-12 Years.

Skills: Insurance, Guidewire, P&C Insurance, Agile, Gap Analysis, Basic SQL Queries, Commercial Lines, SDLC.

Optional Skills: Basic Understanding of Pega (Cube).

Key Responsibilities:

We are seeking an experienced Lead Business Analyst professional with 8-12 years of experience in Guidewire in Property and Casualty (P&C) insurance to join our team. The ideal candidate will have a strong understanding of GuideWire applications and processes, coupled with expertise in business analysis and quality assurance. You will collaborate closely with stakeholders, developers, and testers to ensure the successful implementation and delivery of projects.

• Collaborate with architecture and integration teams to document data exchanges with upstream/downstream platforms (billing, data warehouse, document management, third-party services).
• Support quality outcomes by reviewing test scenarios/cases, validating coverage against requirements, and coordinating defect triage with QA and engineering.
• Facilitate UAT planning and execution with business users; manage feedback, prioritize fixes, and ensure production readiness and sign-off.
• Ensure solutions meet enterprise controls and risk-management expectations (auditability, security, data quality, operational resilience) appropriate for a global insurer.
• Provide leadership within the BA/QA community: mentor junior analysts, standardize documentation, and communicate status, issues, and decisions to project leadership.

Responsibilities:

What youll do:

• The Business Analyst will work under minimal supervision while analyzing and designing new business processes and participates in documenting customer requirements to assist the development team in implementation.
• Participate in Discovery/inception sessions and document high level requirements.
• System and Fields mapping for independent systems.
• Work with other project stakeholders to identify workarounds or configurations.

Participate in detail requirement elicitation sessions\workshop(s) and demonstrate proficiency in following modules:

• Policy Invoicing.
• Automated Processing (Auto Line Creation, Auto Reserves, Automated Assignment).
• Desktop.
• Financials.
• Forms and Correspondence.
• Party.
• Tasks (Tasks Templates) - Defining a workflow.
• Integrations etc.
• Help QA and Development team with their functional queries.
• Conduct test case review to ensure functional coverage.
• Create workflow diagrams, wireframes, screen mockups.
• Work assignment for junior members, team building activity and status reporting.
• Facilitate UAT execution phase and work with business stakeholders and project managers.
• Working experience in different project methodologies like Waterfall, Agile, iterative.
• Conduct KSS sessions.
• Perform unit testing, troubleshooting, and debugging of applications to ensure quality and reliability.
• Work closely with quality assurance teams to address and resolve defects.
• Stay updated on industrys best practices and emerging technologies relevant to Guide Wire development.
• Collaborate with development and QA teams to define, document, and validate API requirements and specifications.
• Perform API testing using tools such as Postman, SoapUI, or similar to ensure seamless integration and data exchange between Guide Wire PC/BC/CC and other systems.
• Analyze, design, and validate database tables and data models to support claims processing and reporting requirements.
• Write and execute SQL queries to verify data integrity, troubleshoot issues, and support functional and technical testing.

WHAT you've Done:

• Worked closely with Business stakeholders to assess current capabilities and identify high-level customer requirements.
• Participated in detailed requirement sessions to elicit detailed product requirements and use cases.
• Developed and maintained the business requirements.
• Participated in transitioning the requirements and use cases to the technical team and ensures a clear and complete understanding of the requirements.
• Conducted Test Case review and provide feedback to QA team.
• Created wireframe and detailed screen mockups.
• Worked in different functional areas of Claims Application (FNOL, Desktop, Financial, Form and Corr).

Education and Work Experience:

• Bachelors degree required, or higher education level, or foreign equivalent, preferably in area with analytic emphasis.
• Minimum of 8 years professional experience, preferably in a similar role.
• Experience interfacing with customers, including customer presentations.
• In-depth knowledge of Guide Wire applications and insurance business processes.
• Experience with Agile and Waterfall methodologies.
• Strong analytical and problem-solving skills.
• Excellent interpersonal skills, with the ability to effectively engage with stakeholders at all levels.
• Familiarity with testing tools such as HP ALM, Jira, or similar.
• Certification in business analysis (e.g., CBAP) or Guide Wire Associate/Ace Certified is a plus.

Specialized Knowledge, Skills, and/or Abilities:

• Excellent communication skills, verbal and written.
• Experience in requirements gathering, identifying gaps, estimating, implementation, test planning and execution, and User Acceptance Testing definition and execution.
• Experience translating requirements and use cases into test conditions and expected results for assembly, product, and user acceptance testing.
• Experience/knowledge of PC Insurance software applications a plus.
• Experience/knowledge of software development life cycle for PC insurance software a plus.
• Experience with API testing (Postman, SoapUI) and documenting integration requirements.
• Strong SQL skills for querying and validating Guide Wire database tables.
• Ability to analyze and design data models supporting PC/BC/ CC processes.
• Understanding of data mapping and migration between systems.