Manager

Senior Manager - OFSAA FCCM Implementation || Open locations

Core Responsibilities

1. OFSAA FCCM ECM Development & Configuration

• Design and develop ECM workflows using PMF (Process Modelling Framework)
• Configure case lifecycle management, alert handling, escalation, and disposition logic
• Build custom actions for SAR/STR filings and regulatory reporting workflows
• Customize event management and case management modules (ECM, CRR)

2. Data Model & Integration

• Customize and extend OFSAA FCCM data models (FSDF / FSDM)
• Perform source-to-target data mapping, transformation, and data quality controls
• Develop ETL pipelines using ODI / DIH or equivalent tools
• Support integration across alerts, cases, customer, account, and transaction data layers

3. Workflow & Business Logic Enablement

• Implement complex workflow scenarios (multi-level approvals, investigations, escalations)
• Configure security matrix (role-based access for investigators, supervisors, compliance users)
• Tune alert thresholds, prioritization, and routing logic
• Enable case enrichment and narrative generation capabilities

4. Solution Delivery & Lifecycle Management

• Lead / contribute to end-to-end FCCM implementations (upgrade, migration, or net new)
• Support agile delivery (design → build → test → deploy)
• Manage multiple releases / phases including data migration and functional rollout
• Ensure compliance with regulatory requirements (BSA, AML, FATCA, etc.)

5. Testing, Validation & Governance

• Perform/support:
• Functional testing (SIT/UAT)
• Data validation and reconciliation
• Workflow and case lifecycle validation
• Ensure data quality, lineage, and traceability across FCCM processes

6. Stakeholder Engagement (Manager+ expectation)

• Engage with:
• AML Operations / Financial Crime SMEs
• Technology & Data teams
• Product teams (Oracle)
• Translate business requirements into ECM configurations and workflows
• Provide solution design guidance and estimation

Critical Skill Requirements

Mandatory

Strong experience in:

• Oracle OFSAA FCCM (ECM, Event Management, CRR) - 10+ years
• PMF workflow design & configuration
• FSDF / FSDM data models

Hands-on with:

• SQL / PL-SQL
• ODI / ETL / Data Integration tools

Understanding of:

• Case management lifecycle
• Alert generation and disposition frameworks
• Compliance with BSA / FATCA / global AML standards

Preferred

• Prior experience supporting vendor transitions or insourcing programs
• Professional certification like CAMS, CAMI, SAFe PO/PM, CSM, CSPO
• OFSAA FCCM on-prem and cloud certifications
• Exposure to OFSAA upgrades (8.0.x → 8.1.2.x)
• Data migration and platform modernization