Manager - Credit Control
dentsu
Job Description
Job Title - Manager – Credit Control
Department - Finance – Credit Control
Location - Mumbai
Experience - 5–8 Years
Job Purpose
Responsible for managing end-to-end Credit Control and Accounts Receivable operations for B2B clients across India, including collections, credit monitoring, customer reconciliations, TDS reconciliation with 26AS, implementation of AR automation solutions, cross-functional coordination, audit support, month-end reporting, and maintaining healthy working capital metrics. The role partners closely with Commercial Finance and Business teams to optimize cash flow and mitigate credit risk.
Key Responsibilities
- Manage end-to-end credit control and commercial operations.
- Handle collections and receivables for Pan India B2B clients.
- Monitor customer credit exposure and payment behaviour.
- Perform customer account reconciliations periodically.
- Manage TDS certificate collection and reconciliation with Form 26AS.
- Coordinate with Operations Finance for billing, audit and pass-back requirements.
- Liaise with Internal and External Auditors to complete audits within timelines.
- Partner with Business teams to resolve customer disputes impacting collections.
- Ensure timely settlement of collections and on-account receipts.
- Prepare ageing reports and review long outstanding balances with Business and BU CFOs.
- Maintain healthy DSO and improve cash flow.
- Ensure monthly inter-company reconciliations.
- Support AR automation and continuous process improvement.
- Prepare MIS and management reports using ERP, Excel and PowerPoint.
Education
Bachelor’s or Master’s Degree in Finance, Accounting or Commerce from a reputed university.
Experience
5–8 years of experience in Credit Control, Commercial Finance, Revenue Assurance or Accounts Receivable, preferably in Media, Digital, Advertising, Large Conglomerate or Multinational organizations.
Technical Skills
- Credit Control & Collections
- Accounts Receivable Management
- ERP Systems (D365)
- Advanced Microsoft Excel (Pivot Tables, Macros)
- PowerPoint
- Customer Reconciliation
- TDS Reconciliation (26AS)
- Financial Reporting & Analysis
Core Competencies
Functional: Commercial Finance Operations, Credit Control, Accounts Compliance.
Behavioural: Change Management, Result Orientation, Ownership, Innovation, Adaptability, Stakeholder Management, Communication.
Key Performance Indicators (KPIs)
- Collection Efficiency
- DSO
- Ageing Control
- Reconciliation Accuracy
- Audit Compliance
- Timely Reporting
- Customer Issue Resolution
- Inter-company Reconciliation Timeliness
Working Relationships
Internal: Business Teams, Commercial Finance, Operations Finance, FP&A,
- External: Customers,Auditors.
Interested candidates can share their CV at along with the following details:
• Total Years of Experience
• Current Company
• Notice Period
• Current CTC
• Salary Expectations
• Current Location
• Open to work from Mumbai