Office Administrative Assistant

The Panchrome Project is looking for an organised, proactive, and people-oriented Office Administrative Assistant to join our team.

This role is ideal for someone who enjoys keeping operations organised, communicating with customers, and supporting the day-to-day functioning of a growing creative business.

Key Responsibilities

• Answer incoming phone calls and assist customers with enquiries.

• Respond to emails professionally and in a timely manner.

• Manage customer communication across various channels.

• Maintain and update Excel spreadsheets, reports, and internal records.

• Coordinate day-to-day administrative and office operations.

• Assist with order management, documentation, scheduling, and follow-ups.

• Use AI tools such as ChatGPT, Claude, or Google Gemini to improve productivity by assisting with email drafting, document preparation, research, summarisation, and routine administrative tasks.

Requirements

• Excellent written and spoken English.

• Strong communication and interpersonal skills.

• Proficiency in Microsoft Excel, Microsoft Office, or Google Workspace.

• Comfortable using modern AI tools such as ChatGPT, Claude, or Google Gemini as part of your daily workflow. (Experience is preferred, but a willingness to learn is equally important.)

• Excellent organisational skills with strong attention to detail.

• Ability to multitask, prioritise work, and take ownership of responsibilities.

• Prior experience in administration, customer service, or office coordination is an advantage but not mandatory.

Why Join The Panchrome Project?

The Panchrome Project is one of India’s leading platforms dedicated to analog photography. We work across film distribution, photography education, processing, ecommerce, and community initiatives.

Joining Panchrome means becoming part of a passionate team that values curiosity, initiative, and continuous learning. You’ll gain exposure to a dynamic creative business where no two days are the same, work with modern tools and technologies—including AI—and contribute to projects that support photographers and the growing analog photography community across India.

Location

Mumbai

If you’re organised, dependable, enjoy working with people, and are excited to be part of a creative environment, we’d love to hear from you.

Apply through the Careers (https://www.panchromeproject.com/careers) page on our website.