Onboarding | Operations Coordinator

Established in 1973 and a member of the prestigious OMNES Education Group since 2022, EU Business School (EU) is a premier international institution. Operating across Barcelona, Geneva, Munich, and our Digital Campus, we are dedicated to delivering excellence in business education and fostering the next generation of global leadership.

The Role:

The Onboarding Specialist is tasked with the end-to-end execution of the student integration lifecycle. This role ensures operational excellence, rigorous compliance with institutional timelines, and the delivery of a premium customer experience from the point of final acceptance to campus arrival.

Key Responsibilities

• Integration Management: Lead the student onboarding journey from initial acceptance through to successful physical or digital arrival.
• Executive Communication: Facilitate professional welcome briefings and comprehensive onboarding consultations.
• Data & Compliance: Manage the secure collection and verification of sensitive documentation; ensure all records meet institutional and regulatory standards.
• Systems Architecture: Configure student platforms, manage tool access, and maintain the integrity of CRM systems and internal databases.
• Operational Liaison: Synchronize efforts across Sales, Operations, IT Support, and Admissions to provide a seamless transition for every student.
• Reporting & Optimization: Support administrative reporting and contribute to continuous process improvement initiatives.
• Quality Assurance: Guarantee 100% compliance with established onboarding protocols and timeline benchmarks.

About You:

• Currently pursuing or possessing a Bachelor’s degree in Business Administration, International Business, or Marketing.
• Proven background in customer success, operational coordination, or administrative management.
• Knowledge of CRMs and the Microsoft Office 365 workspace ecosystem.
• Exceptional organization, analytical problem-solving skills, and a high degree of proactive initiative.
• Professional-level fluency in English.

The Perks:

• Start date: 27th of July
• Duration: 3.5 Months
• Work-Life Harmony: 36-hour contract with short day Friday and reduced summer hours.
• Hybrid Flexibility: One day of home office per week.
• Compensation: €18,000 gross annual salary.
• Wellness & Culture: Monday breakfast, discounted health insurance, and gym memberships in a vibrant, multicultural office.

How to apply?

If this sounds like your kind of challenge, we’d love to hear from you!

Submit your CV in English and one line note telling us what drives you.

At EU Business School, we are committed to fostering an inclusive and diverse work environment where everyone is valued and respected. Our hiring practices ensure equal opportunities for all candidates, and we actively promote a workplace that is accessible, supportive, and free from discrimination.

We believe that diverse perspectives drive innovation and success, and we welcome applicants from all backgrounds to join us in creating a more inclusive future.