Operations Manager

Role: Senior Manager - Research and Survery Analytics

Job Location: Mumbai

Employment Type: Full-Time | Permanent

Experience: 10+ Years in the Market Research Industry

Job Description:

About the Role

As the Senior Manager - Research and Survery Analytics, you will define the strategic direction for our Research Operations team, lead large-scale research functions, and collaborate with cross-functional stakeholders to deliver impactful, people-based marketing solutions.

Key Responsibilities

✔ Lead and mentor high-performing Research Operations teams

✔ Drive strategic planning and operational excellence

✔ Oversee research delivery, survey programming, data processing, and project execution

✔ Manage budgets, financial planning, and operational performance

✔ Identify process improvements and implement innovative solutions

✔ Partner with senior leadership to achieve business objectives

✔ Build and develop strong teams while fostering a culture of collaboration

✔ Analyze market trends and provide strategic insights for business g

What We're Looking For

✅ Bachelor's degree in Statistics, Mathematics, Computer Science, or a related field

✅ 10+ years of leadership experience in the Market Research industry

✅ Strong expertise in Research Operations, Survey Analytics, and Project Management

✅ Proven experience managing large teams and business operations

✅ Strong financial and strategic planning capabilities

✅ Excellent leadership, communication, and stakeholder management skills

If you're passionate about leading large-scale research operations and driving strategic transformation, we'd love to hear from you.