Operations Manager - Supported Living
Domus Recruitment
London, United Kingdom Full Time Customer Service Jobs United Kingdom New
Job Description
A fantastic opportunity has arisen in Londonto manage a supported living service on an Interim basis for 6-9 months. The organisation is well established and supports Adults with Learning Disabilities and Mental Health issues.
This is a great opportunity for an experienced Area/OperationsManager to help make a real difference to young people's lives. This is an incredible organisationwho havegreat growth opportunities and a fantastic reputation providing quality care for service users.
Manager Responsibilities
- Providing leadership and guidance to the teams, observe and feedback on practice to improve quality, positive behavioural support and person-centred approaches.
- Undertake regular supervision meetings with staff & facilitate team meetings.
- Ensure support plans are current and staff are aware of the review and implementation of individual support plans.
- Manage performance issues engaging the appropriate informal / formal processes where necessary and with guidance from Service Manager/HR.
- Manage the staffing resources of the service including rota management and staff budgets.
- To undertake any other reasonable duties as requested.
Manager Requirements
- Experience of supporting people who are vulnerable
- NVQ Level 5 in Social CareManagement or equivalent
- Experience of supervising and motivating staff
- Clear written and verbal communication style
- IT literate and confident in the use of different IT systems / packages
- Willing to undertake required training, sometimes off site and outside normal working hours.
- Willing and able to travel between locations as required
- Available for flexible working patterns including evenings, weekends, sleep-ins and nights as required
- Able to undertake on-call duties on a rota basis
- A driver to enable travel between services
Deputy Manager benefits
- Opportunity for overtime and extra pay out of hours
- Fantastic opportunities for progression
Posted August 17, 2026