Performance Analyst

Job Description:

The Specialist of Digital ExperiencePerformancewill be responsible for translating insights on digital experience from various sources for Inspire Brands Digital ExperiencePerformance(DXP) team. This role will specialize in understanding Inspire Brands ecommerce websites/apps digital user experienceperformance, reporting findings, and visualizing trends and featureperformancefrom a myriad of quantitative and qualitative tools.

This is a critical role with the DXP team, and key to Inspires journey in elevating and growing our existing suite of digital solutions. To assist with delivering on our aggressive multi-year roadmap and priorities, you will partner closely with your Manager other DXP team members to deliver easy to digest reports that assist teams with story-telling and optimization development.

DUTIES AND RESPONSIBILITIES:

The duties and responsibilities of this position shall consist of, but not be limited to the following:

• Consistently monitor coreperformancemetrics in our suite of reports and adapt reports to appropriately conveyperformanceto better highlight change
• Work with DXPPerformanceManager to maintain a suite of reports utilizing data visualization tools for the DXP team and other stakeholders using query writing (SQL, BigQuery, etc.)
• Work with DXPPerformanceManager to deliver front-end featureperformancereadouts to brand focused DXP team members that explains how features drove change in the e-comm experience and business
• Maintain a detailed knowledge of the user experiences of Inspire Brands ecommerce websites and apps
• Support business stakeholders with ad hoc reporting that informs prioritization of product enhancements or business objectives
• Develop and maintain strong relationships with key stakeholders and partners both within the DXP team and cross-functionally across Inspire

EXPERIENCE QUALIFICATIONS:

• Bachelors degree and minimum 5 years of analytics reporting and/or any extensive data visualization experience

Required Knowledge, Skills and Abilities:

• Strong knowledge with relevant data visualization tools such as Tableau, Power BI, etc.
• Strong knowledge in writing queries in SQL, BigQuery, etc. to translate business needs
• Experience with Digital Analytics tools such as Google Analytics (Adobe Analytics, Mix Panel a plus)
• Strong project/program management skills, with the ability to manage multiple projects simultaneously while maintaining tight deadlines
• Excellent communication skills and ability to empathetically solve challenging cross-functional conflict
• Ability to work in a fast-paced, highly collaborative environment on complex and varied assignments across multiple stakeholders
• Ability to work independently as well as within a team environment, with excellent communication and collaboration skills

Equal Employment Opportunity Policy

EEO-1 Statement

It is the policy of Inspire Brands Inc. (IRB or the Company) to treat all employees and applicants for employment fairly and to provide equal employment opportunities without regard to race, color, sex, religion, national original or ancestry, ethnicity, sexual orientation, gender identity, age, disability, genetic information, citizenship, military service or veteran status, marital status or any other characteristic protected under applicable federal, state, or local law. This policy applies to all employment practices including recruiting, hiring, placement, pay, promotions, transfers, training, leaves of absence, and termination. Inspire Brands, Inc. expressly prohibits any form of unlawful employment harassment based on race, color, sex, religion, national original or ancestry, ethnicity, sexual orientation, gender identity, age, disability, genetic information, citizenship, military service or veteran status, marital status or any other characteristic protected under applicable federal, state, or local law.

Improper interference with the ability of IRBs employees to perform their expected job duties will not be tolerated.