Polish-Speaking Sales Team Leader wanted in Gdańsk!

Join Our Team as a Polish-Speaking Sales Team Leader in Gdańsk!

Position: Sales Team Leader with Polish Location: Gdańsk, Poland Work Model: Fully on-site Employment Type: Full-time

Are you an inspiring leader with a passion for sales? We are seeking a Polish-Speaking Sales Team Leader to join our dynamic team in Gdańsk and drive success in our sales operations!

What You will Do:

Performance Management: Continuously review and manage absenteeism and attrition for all Sales Advisors, ensuring return-to-work and exit interviews are conducted. Monitor Performance: Oversee the work performance of all Sales Advisors and conduct quarterly performance reviews, along with monthly one-on-one meetings. Recognition and Rewards: Ensure Advisors are recognized and rewarded for their outstanding achievements. Goal Direction: Provide clear guidance aligned with the teams sales goals and foster open, two-way communication. Team Environment: Cultivate a supportive and team-oriented environment where Advisors take pride in their work. Employee Satisfaction: Implement and review actions from employee satisfaction surveys. Coaching and Development: Coach, motivate, and develop Sales Advisors, offering opportunities for skill expansion and career growth. Call Monitoring: Monitor Advisor calls to ensure quality and adherence to standards, whether via deskside or remote. Client Communication: Ensure timely communication of any client or campaign issues to the Operations Manager. Client Satisfaction Improvement: Take appropriate actions to enhance client satisfaction survey scores and implement GOS processes.

Who Were Looking For:

Language Skills: Excellent communication skills in English and C2 Polish. Leadership Experience: At least 1 year in sales operations or team leading (ideally in B2B), managing both internal and external stakeholders. BPO/Contact Centre Experience: Minimum of 3 years in a BPO or contact center environment. Dynamic Personality: A vibrant and resolute personality to effectively lead and coach a team. Sales Operations Knowledge: Strong understanding of B2B sales operations and experience with sales KPIs. Adaptability: Ability to thrive in a fast-paced international environment, with a drive to make an impact and share best practices. Time Management: Effective prioritization and time management skills, especially under pressure.

What We Offer:

Collaborate with Top Brands: Opportunity to work with leading brands in the market. Competitive Compensation: Attractive remuneration package. Healthcare Benefits: Access to private medical healthcare. Engaging Role: Play a key role in shaping B2B sales for major partners. Professional Development: Ongoing opportunities for professional growth. Relocation Support: Assistance available if needed. Dynamic Team: Join a dedicated and motivated team. Modern Office: Work in a modern environment in Oliwa, equipped with advanced workstations, free beverages, and fresh fruit.

Ready to lead and inspire a high-performing sales team? Apply now to become a vital part of our Gdańsk team! Your journey to impactful leadership starts here!