Retail Department Manager Power Equipment - Full Time
Buchheit Inc
Job Description
DEPARTMENT: Retail Store REPORTS TO: Store Manager FLSA STATUS: Exempt POSITION TYPE: Full-Time POSITION SUMMARY: Department Managers are responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results. Developing and leading a great team while increasing sales and profits of your assigned area will be the most important part of your job. Your hands-on leadership and management expertise will allow our organization to grow.
This job is composed of a variety of tasks that are covered by general operating procedures but will also require extensive individual judgment to ensure successful operation of your area of the store. ESSENTIAL DUTIES AND RESPONSIBILITIES: Drive sales and profitability through customer satisfaction Ensure all planograms are executed Ensure all merchandise is properly priced, displayed and stocked according to appropriate inventory levels Supervise, train, and develop staff in all functions required to run your assigned area Ensure all employees provide outstanding customer service to satisfy customer needs Be familiar with and enforce all policies and procedures Oversee assigned area through effective delegation and management of work, employees, time, and resources Maintain working knowledge of products and services May operate forklift or industrial truck to assist in loading, unloading, or moving merchandise and materials Safety awareness of anything in store that may be hazard to employees or customers Promptly handle any customer complaints, questions, or concerns in a professional and friendly manner Additional duties, as assigned REQUIREMENTS