Sales Coordinator

Responsibilities

• Lead, develop, and monitor the performance of the sales team.
• Ensure achievement of goals and key performance indicators (KPIs) for the area.
• Conduct follow-up meetings, provide feedback, and hold 1:1s with team members.
• Monitor the sales funnel, analyze metrics, and identify opportunities for improvement.
• Structure, document, and optimize commercial processes.
• Ensure correct CRM usage and data quality of recorded information.
• Support strategic negotiations and assist in resolving commercial challenges.
• Step into operations when needed, handling negotiations, customer interactions, or other commercial activities to ensure team performance.
• Collaborate with Marketing, Customer Success, and other teams to maximize results.
• Prepare management reports and present analyses that support decision-making.
• Participate in defining targets, sales campaigns, and growth strategies.
• Promote a culture of high performance, collaboration, continuous learning, and customer focus.

Requirements

• Experience leading commercial/sales teams.
• Experience with consultative selling, inside sales, and/or B2B sales.
• Experience managing KPIs, targets, and sales forecasts.
• Analytical mindset with the ability to interpret data and make decisions.
• Ability to develop people through feedback, coaching, and performance management.
• Excellent communication, organizational skills, and ability to prioritize tasks.
• Proactive attitude, ownership mentality, and willingness to step into operations when necessary.
• Experience in technology, education, or SaaS companies (preferred).
• Knowledge of HubSpot or other CRMs (preferred).

Core Competencies

Demonstrates expertise in leading sales teams, managing KPIs, and optimizing commercial processes while fostering a culture of high performance and collaboration. Proficient in data analysis and strategic decision-making to drive sales growth and enhance customer interactions.