Sales Engineer

Responsibilities

• Pre‑sales support: collaborate with sales team to identify opportunities, design technical solutions based on the company’s products, participate in customer meetings, and conduct detailed technical demonstrations (demos).
• Post‑sales support: document proposed solutions and ensure proper implementation, assist customers through transition, and resolve any technical inquiries.
• Solution design and documentation: create customized technical solutions for each customer and document them to ensure clarity in implementation, aligning customer expectations with our capabilities.
• Collaboration with internal teams: maintain close relationships with product and technical teams to communicate customer feedback and needs, contributing to continuous development of the platform.
• Presentations and training: conduct demos, presentations, and training sessions for both customers and internal teams, ensuring that everyone fully understands and leverages the products and services.

Requirements

• Previous experience in a Sales Engineering, Solutions Architect, or similar technical‑commercial role.
• Exceptional communication skills and the ability to explain technical concepts to non‑technical audiences.
• Experience creating technical solutions and detailed documentation.
• Knowledge in payments.
• Experience issuing and remittances (plus).
• Fluent in English and Spanish (both written and spoken).
• Ability to work with multidisciplinary teams and manage multiple projects simultaneously.
• Customer‑oriented mindset, with problem‑solving skills and attention to detail.

Equal Opportunity Employer

Transnetwork is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.