Sales Head

Company: Scalex (Internal-Core team)

Work Hours : AU Brisbane Time

Location: Remote (India-based)

Scale-X Solutions is the fastest growing outsourcing/offshoring company in Australia and in the Philippines (

Why choose Scale-X Solutions?

·        COMPETITIVE BASIC SALARY PLUS UNCAPPED INCENTIVE STRUCTURE

·        QUARTERLY INCENTIVE

·        YEARLY FULLY PAID INTERNATIONAL TRAVEL INCENTIVE

·        HMO coverage

·        Healthy and encouraging working environment

What are the perks in joining us?

·        PERMANENT Work from Home

·        No weekend work

·        Work/Life balance

·        Our Cause to help and safeguard the lives women and children from the perils of human trafficking by partnering with Destiny Rescue

·        We advocate for Parents, so we can be with our family especially children while performing at our highest potential from home

·        Fun and engaging culture

·        Work with a fast-growing, ambitious team

Role Overview

Our team is quickly Scaling and we’re on the hunt for a SALES MANAGER from INDIA

to spearhead, and scale our Business Development Team. This role is responsible for driving self-generated leads pipeline, improving client conversion rates, and building a high-performance sales engine for Scalex. You will own the top-of-funnel strategy ensuring consistent lead generation, high-quality appointments, and seamless handoff to Business Development Managers (Sales Closers), while coaching and developing a team of sales professionals.

Key Responsibilities

I. Team Leadership & Performance Management

·        Lead, coach, and manage a remote team of Business Development Managers and Appointment Setters (PH Based team)

·        Set clear KPIs (calls, connects, booked meetings, show rates, qualified opportunities)

·        Conduct regular 1:1s, call reviews, and performance audits

·        Build a culture of accountability, discipline, and continuous improvement

II. Pipeline Generation & Optimization

·        Own sales strategy across cold calling, email, , and other channels

·        Ensure consistent pipeline flow to meet company revenue targets

·        Optimize scripts, messaging, and outreach sequences for higher sales conversion

·        Monitor and improve key metrics: contact rate, booking rate, show rate, and qualification rate

III. Systems & Process Management

·        Implement and refine CRM workflows (e.g., Zoho, GoHighLevel, etc.)

·        Ensure accurate tracking of all sales activities and pipeline metrics

·        Standardize SOPs for outreach, follow-ups, and appointment setting

·        Direct lead quality and leads targeting strategies

IV. Training & Development

·        Onboard new hires and ramp them to productivity quickly

·        Continuously train team on objection handling, communication, and sales techniques

·        Run roleplays and skill-building sessions regularly

V. Cross-functional Collaboration

·        Work closely with Business Development Managers (Sales Closers) to improve appointment quality and conversion

·        Direct and lead ICPs refinement and leads messaging strategy

·        Provide feedback loops to improve campaigns and lead generation efforts

Job Qualifications

·        Minimum of 5+ years of experience in a SALES leadership role

·        SAAS Sales, IT/Tech Sales, BPO Industry experience is a MUST.

·        Experience in high-ticket sales or B2B services

·        Strong understanding of cold outreach (calls, email, )

·        Proven track record managing appointment-setting or Business development teams is a PLUS.

·        Data-driven mindset with strong analytical skills

·        Excellent coaching, communication, and leadership abilities

Preferred Experience

·        Background in scaling remote sales teams is an advantage

·        Familiarity with performance-based sales environments

·        Experience with CRM and sales tools (e.g., Zoho and GoHighLevel)

·        AI Sales driven strategies and/or experience is highly preferred