Senior B2B Business Analyst

Responsibilities

• Provide consultative client support and build long-term relationships with B2B clients;
• Manage campaigns, ensuring contracted projects are executed with quality, on schedule, and aligned with the business objectives of clients and the company;
• Serve as the interface between clients and internal teams (Marketing, Content, Data, Sales, and Product), ensuring alignment and smooth execution of requirements;
• Monitor campaign performance through analysis of metrics and results, identifying optimization opportunities;
• Propose strategic actions that meet client needs and contribute to achieving their business objectives;
• Proactively identify improvement opportunities, driving continuous evolution of campaigns and the customer experience;
• Ensure clear and effective communication with clients and internal departments throughout the project lifecycle.

Requirements

• Experience in consultative client service and managing relationships with B2B clients;
• Experience managing campaigns, projects, accounts, or client-focused operations;
• Experience acting as an interface between clients and multidisciplinary teams;
• Analytical mindset, with the ability to monitor metrics and turn data into business recommendations;
• Ability to manage multiple concurrent demands, ensuring organization and meeting deadlines;
• Excellent communication, negotiation, and interpersonal skills;
• Ability to lead meetings, align expectations, and manage stakeholder conflicts;
• Bachelor's degree (completed).