Service Delivery Manager
Crescent Techservices
Hyderabad, India Full Time Operations Jobs India New
Job Description
Role: IT Service Delivery Manager
Location: Hyderabad, Telangana
Experience: 15+ Years
Budget: INR 27LPA
Requirements:
- 15+ years of experience managing IT ProjectsExperience with complex system integrationsAgile experience, including usage of JIRA
- Experience working with globally dispersed technology and business stakeholders
- Experience driving estimation processes with development organizations
- Project budget management experienceMS
- Project experience required
- Experience with collaboration with client on requirements, and align with the agreed-upon service level agreements (SLAs)
- Service Delivery Management
- Client Relationship Management
- Team Management
- Incident and Problem Management
- Performance Reporting
- Strong knowledge of ITIL (Information Technology Infrastructure Library) framework and best practices
Posted July 19, 2026